Creating Events
Understanding Events and Races in EventracThis guide explains the hierarchy of how Eventrac is structured and introduces the core terminology you’ll use when setting up your events.
Creating an Event (Basics)Before you can add individual races or tickets, you need to create an Event. An Event acts as the container for your races, allowing you to manage and display multiple…
Event Visibility & Participant Display SettingsThese settings control how your event appears on your website and what participant information is visible.
Advanced Options (Event Basic Info)The Advanced Options allow you to fine-tune settings for your event, including capacity, QR codes, bib numbers, and participant validation.
Age Category ProfilesDefine age category groups to which you can automatically assign your participants.
Races
Races are what your participants enter
Renewing RacesRenew races year on year with just a few clicks and open your events for entries
Age & Gender RestrictionsEventrac allows you to control the age and (if needed) gender of participants entering different registration categories. This helps ensure your event complies with safety, legal, or competition requirements.
Tiered Pricing (Early Bird Pricing)Offering discounted rates for a limited time creates urgency and motivates participants to sign up sooner. You can also use it to discourage late entries
Custom MessagingWith Eventrac, you can add custom messages at different points in the registration and event journey. This ensures participants always have the right information, right when they need it.
Race Transfer SettingsThe Transfer Settings allow participants to move their entry to a different race or ticket after they have registered. This gives flexibility while maintaining control over pricing and discounts.
Race ComponentsFor multi-discipline events like a duathlon or triathlon, you can add individual components to a race. Typically, a race will have 2–3 components.
Race DetailsWhen creating a race, you’ll see a Race Details section. Not every field needs to be completed — just fill in what applies to your event.
Affiliating Your Race to a Governing BodyIf your event is recognised by a sports governing body, you can add an affiliation during race setup. This allows you to offer discounted entry fees to members of the…
Refund Protect (Booking Protection)Increase customer confidence by offering them the option to protect their booking if they are unable to attend your event
Customising the entry form for your eventThe Form Builder allows you to customise the questions that your participants are asked when they signup to your event.
Entry Form Custom QuestionsCustom questions let you gather valuable information from participants during registration.
Event Landing Page
Showcase your event with its own event landing page
Landing Page ImageryThe landing page is your event shop window. Eventrac makes it quick and simple to create your event pages so they look great and are optimised for Google search and…
Adding FAQ’s to your event pageA well-organised FAQ section can reduce participant enquiries by as much as 20-40%, helping to streamline communication and save time.
Event LocationEventrac lets you display an interactive map alongside your event details, giving attendees precise navigation support before they travel.
Adding a course map to eventsPlot maps of your race routes so participants know what to expect on race day