Basics
By Aaron and 1 other2 authors6 articles
Branding Your Eventrac AccountCustomizing your event page with your own branding helps create a consistent look and feel for participants.
Managing Participant EnquiriesWhether someone has a question, request, or needs assistance, their message will go straight to your team without them having to search for contact details.
Organisation DetailsThe Organization Details section allows you to manage the core information about your organization within the platform. This information is used for account setup, communication with participants, and internal reporting.
Organiser AccountsYour organiser account contains information relating to your business.
Finding an Event IDSome integrations require your Eventrac Event ID to be entered during setup. Your Event ID is a unique identifier assigned to each event. It is typically a 4- or 5-digit…
Upcoming Changes to Refund Protect Pricing and Kickback Rates (Effective 1st October 2024)Important information regarding refund protection - effective from 1st October 2024