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Organisation Details

The Organization Details section allows you to manage the core information about your organization within the platform. This information is used for account setup, communication with participants, and internal reporting.

Angus Williams avatar
Written by Angus Williams
Updated over a month ago

🔍 Finding Priority Links

Dashboard → Organisation Settings → Organisation Details


🔹 Key Fields and Their Purpose

Organization Name

The official name of your organization. This will appear on events and participant communications.

Description

A brief description of your organization. This helps participants understand who you are.

Website

The URL of your organization’s website. Example: www.fast-runs.co.uk

Company Number (Optional)

If your organization is a registered company, you can enter your company number here.

Origin / Country

The country where your organization is based. Example: United Kingdom

Phone Numbers

  • Primary Contact Number – For internal or administrative purposes. Example: +44 …

  • Support Phone Number (optional) – Displayed to participants so they can contact you for event-related questions.

Email Addresses

  • Participant Contact Email – Email participants can use for inquiries. Example: [email protected]

  • Administrative Email – Email used for order alerts, notifications, and system communications. Example: [email protected]

For more advanced options about Currency & TimeZones see our advanced guide

Volunteer Requests

Enable this option to ask users if they are willing to be contacted to volunteer at future events. This can also be set on a per-event basis.

Summary Email

Opt-in to receive a daily email summarizing all transactions on your platform.

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