Advanced Settings
By Angus1 author12 articles
- On-the-Day EntriesMaking on-the-day entries smooth and efficient benefits both you and your participants.
- Importing ParticipantsUse this feature to upload participants from another system or from entries collected elsewhere to manage everything in Eventrac. If migrating from another platform, close entries there first and export…
- Adding Participants ManuallyEventrac supports both bulk imports and individual manual entries, making it easy to consolidate participant data.
- Removing Tickets from a Participant’s BasketSometimes tickets can get stuck in a participant’s basket if they begin registration but don’t complete checkout. This might prevent them from entering and could prevent others from registering and…
- How to Find an Account Holder’s User IDSometimes you may need a user’s ID (for example, to change user associations or transfer accounts). Here’s the quickest way to find it.
- Race ID'sA race ID is a unique identifier of a race/ticket. These can be useful when importing participants in bulk
- Priority Links: VIP Access for Your EventsPriority Links let you create exclusive, VIP-style entry links for your most valued customers, sponsors, or previous winners and marshals. These links guarantee entry—even if the event is closed, sold…
- Creating CollectionsCollections allow you to group related events together and display them across your website in a more organised and user-friendly way.
- Reordering Event TicketsThe order your tickets appear on your event page and entry form can have a big impact on the participant experience.
- Hiding Tickets from the Results PageNot every ticket in your event needs to appear on the public results page. For example, you may offer a Fun Run, Family Run, or other non-competitive ticket that isn't…
- Managing Participant DeferralsA deferral allows a participant to move their entry from one event to a future edition instead of attending as originally planned.
- Merging EventsTo support strong long-term search visibility and ensure your event data remains clean and consolidated, Eventrac uses a structure designed around evergreen event URLs.