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Accepting entries through Find a Race
Accepting entries through Find a Race

Link Find a Race to your eventrac account to seamlessly sell tickets on Find A Race whilst managing things from eventrac

Aaron Bird avatar
Written by Aaron Bird
Updated over a week ago

Find a Race is more than just a listing site, findarace.com is a marketplace for mass-participation sports events. An Airbnb for races.

Find a Race ranks at number 1 for 500+ keyword searches, such as ‘10k near me’ or ‘half marathon London’ (more on this below)

There are over 400,000 users every month searching and booking events. Research shows 92% of Find a Race participants have not done the event before.

Eventrac seamlessly integrates with Find a Race meaning you can sell tickets for your events on Find a Race whilst managing your event settings and bookings directly from your eventrac account. The integration is not just limited to your events.. any orders or teams will also seamlessly sync from Find A Race to eventrac and you don’t get charged until you get successful bookings

Once a participant has signed up to your event on Find a Race they are your customer, with a lifetime value beyond that first event


How the integration works

Find a Race has their own payment mechanism and as such enforces that any transactions happen directly on their site through their own payment gateway. Find A Race is responsible for paying organisers accordingly when a booking is made via their platform.

eventrac streamlines this process by ensuring that any booking made on Find A Race for your events is automatically sent to your eventrac account (meaning you only need to manage participants from one platform).

eventrac also makes available your event details in real time to Find A Race so that your events stay in sync across both eventrac and Find A Race.

Note: Organisers must have both an eventrac account and Find A Race account to enable this integration


Accessing The Find a Race Integration

Click the "Integrations" icon in the top right of your dashboard


Enabling the Find a Race Integration

Getting setup is quick. Simply follow the steps below:

Navigate to the Find A Race integration and click Manage

Then click Get Started Now!

At this point, eventrac is ready to accept incoming bookings from Find a Race. However, before the integration is complete, the team at Find a Race will need to ensure your events are setup and open for bookings on their marketplace.

As part of clicking Get Started Now! the system will notify Find a Race that you want to get started. Their team will typically reach out to you within 24 hours with further instructions.


Managing the Find A Race Integration

Once the Find A Race integration is enabled, the team at Find A Race will ensure that your events on their platform are setup and linked to your eventrac events. We provide an automated interface whereby they can retrieve your event details in real-time. Further changes to your events are automated.

Note: If you add a new event on Eventrac, you should alert the team at Find A Race so they can ensure it's linked and ready to accept bookings.

Updating Event Settings on Find A Race

Once you have setup the Find a Race integration, you may wonder how you ensure any changes you make to your event are reflected on Find a Race. The good news is that eventrac automatically provides this information to the Find a Race system, meaning if you close, are full, change the price etc.. these changes will automatically be reflected on Find a Race.

Note: While eventrac makes this information immediately available to Find a Race, there could be a delay in Find A Race updating this information.


Reporting on Find A Race Bookings

As Find a Race generates you new bookings, you will likely want to see exactly how many participants you are acquiring from their platform. Eventrac makes this easy by tagging each participant with the Find a Race booking source. You can view which participants have come via the Find a Race integration in a number of ways:

  1. Viewing an individual booking and looking at the “Acquisition Source” <link>

  2. Reporting on your participants and including the “Booking Source” column <link>

  3. Managing the integration which will show the last 20 bookings from this source


Frequently Asked Questions

How do I get paid for Find a Race bookings

Find A Race manages transactions directly on their own platform. As such, any payments collected on their platform will be reported and paid by their platform.

Can I automate emails to participants who book on Find a Race

Yes, when a booking is generated on Find A Race, the participant details will be sent through to your eventrac account. These bookings are treated the same as if they booked directly with you, meaning your regular confirmation emails will be sent as soon as they book.

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