Whether you're setting up your first event or moving an established event onto Eventrac, we'll help you get everything ready to start accepting entries and giving your participants a great experience.

Before creating your first event, there are a few important account setup steps to complete.

We recommend completing these four steps first:

Connect your Stripe account so you can securely accept payments from your participants.

Guide: Connecting Your Stripe Account

If other members of your team will be helping manage your events, you can add them as administrators and give them the appropriate access to your account.

Guide: Adding Administrators

Take a few moments to review your organisation details and make sure everything is correct. These details can be used across your account and event communications.

Guide: Managing Your Organisation Details

Our Help Centre is here whenever you need it.

You'll find step-by-step guides covering everything from creating your first event and managing entries to email marketing, participant management and reporting.

Visit the Eventrac Help Centre

Once you've completed the initial setup, you're ready to start building your first event.

Before you begin, there's one important concept to understand: the difference between an Event and a Race.

This is the fundamental structure you'll use when building your Eventrac event profile. Understanding how the two work together will make setting up your event much easier—and help you get the most from Eventrac's event pages.

It can also help you structure your events in a way that's designed to support strong organic search visibility, making it easier for potential participants to discover your events online.

👉 [Guide: Events vs Races]

Once you've read the guide, you'll be ready to start creating your first event.