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Avoiding Duplicate Communications

When contacting participants, you may want to avoid sending the same or similar communication more than once. Eventrac makes it easy to filter out anyone who has already received a specific email before you hit send.

Written by Angus Williams

To access this, go to Event > Sign Ups > Contact Participants > Draft Message > Advanced Settings (at the bottom).

Under the Prevent sending this email to anyone who has received any of the following emails section, you'll see a list of all previously sent communications. Simply select any emails you want to use as an exclusion filter — anyone who received those emails will automatically be removed from your current send list.

💡 This is particularly useful when sending reminders or follow-ups, ensuring participants aren't contacted multiple times about the same thing.

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