How to Test the Customer Journey
We recommend setting your event to Private first.
You can do this from Setup → Basic Info > Visibility Options
Once private, open the event from the “Preview Page” button and complete a test entry yourself. To experience the full flow without making a payment, use a 100% discount code. This allows you to:
Copy the URL from the browser
Confirm pricing, options, and add-ons display correctly
Receive and review the entry confirmation email to complete the registration process
What to Look Out For
As you preview your event, pay close attention to the following:
Visual presentation
Review your event images and description to ensure they are clear, engaging, and accurately represent the experience you’re offering.
Registration questions
Check that you’re capturing the right information from participants — no missing fields, no unnecessary friction.
Add-ons and merchandise
Make sure any optional extras (such as merchandise or add-ons) are clearly visible and easy to select during registration.
Taking a few minutes to test your event from a customer’s perspective can make a big difference to conversion, confidence, and overall satisfaction when you’re ready to launch publicly.