🔎 Typical Use Cases
Send money to different bank accounts depending on what item was sold.
Direct charity donations straight to the charity’s account.
Organise an event on behalf of someone else and route entry fees to their account.
Send merchandise payments directly to a third-party supplier.
⚠️ Important: While multiple payment accounts offer flexibility, in some cases, it may be better to:
Use a separate organisation
Use the merchant platform
Set up a reseller account
If you’re unsure, please contact [email protected].
Default Payment Account
When you connect your first Stripe account, it automatically becomes your default payment option.
By default, all payments (i.e. events, products, donations etc..) will go to this account.
You can manage accounts anytime under:
Organisation Settings → Account Settings → Payout Accounts
ℹ️ You can edit the account name (Shown at checkout to the customer) or Statement descriptor (Shown on a customer's card statement) of any connected Stripe account at any time by clicking Manage.
NOTE: Changing the default account will not change any item already linked to the original default account i.e. it will be applied to new items only. You can change where money is paid on a per-item basis
➕ Adding Additional Stripe Accounts
From the left menu click Account Settings > Payout Accounts.
Click Connect New Stripe Account.
Once connected, you’ll be able to assign this account to specific events, products, or donations.
❗ Your default account will always be selected unless you change it.
⚙️ Assigning Accounts by Item
You can direct payments to specific accounts depending on the item being sold. This is achieved by navigating to a specific:
Event
Event Series
Product
Charity
Gift Card
And selecting the account where you want the money to be sent when a purchase is made.
Setting the payment account for a given event
Navigate to the event → Setup → Payment Account
Select your preferred account and click Save
Choose whether to enable/disable payment plans
ℹ️ See full guide: Assigning a Payment Account to an Event.
🛍 Setting the payment account for a given product
Navigate to the Product → Manage
Scroll to the Rates & Fees section, and select the payment account from the list
Select the account and click Save
See full guide: Managing Products & Merchandise.
🎗 Setting the payment account for a given charity
Navigate to the Charity → Edit
Scroll to the field which says "Select your payment account, where the money will be sent"
Select the account and click Save
See full guide: Managing Charities & Donations.
🎁 Setting the payment account for a given gift card
Navigate to the Gift Cards → Edit
Scroll to the field which says "Select your payment account, where the money will be sent"
Select the account and click Save
See full guide: Managing Gift Cards.
📅 Setting the payment account for a given event series
Navigate to the Event Series → Edit
Scroll to the Ticketing section and the field that says "Select your payment account, where the money will be sent"
Select the account and click Save
See full guide: Creating an Event Series.
✅ By connecting multiple payment accounts, you can keep your finances organised and make sure the right people are paid directly.