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Collecting Other Information (Custom Questions)

Whilst standard questions provide the most commonly used fields, you may also want to capture more specific information such as predicted finishing times, wave selection, market research questions or anything else you can think of.

Written by Angus Williams

Remember to Save Form after making any changes to ensure they are applied as expected. Changes will not be retained if navigating away from the page without doing so.

When creating custom questions, you can choose what type of question from the following list:

Question Type

Output

Text Field

A text box input allowing written text up to 255 characters

Select

A dropdown/select menu that allows one option to be selected

Text Area

A text area input allowing written text up to 1055 characters

Date Field

A date input that accepts dates in the format of dd/mm/yyyy

Number

A text box input that allows number inputs

Radio Group

A group of one or more radio options that allows one option to be selected

Paragraph

A block of text that is shown on the form Note: This is for informational purposes only and does not allow a participant to supply an answer

Header

A header that can be used to provide more structure to a form by grouping common questions

Checkbox Group

A single checkbox that allows a participant to tick it.

Time (hh:mm:ss)

A time input that accepts times in the format of hh:mm:ss. This is useful for capturing predicted finishing times

Adding a custom question

  1. Choose a question type

  2. Complete the form details:

    1. Required - If this question is mandatory

    2. Label - The question name as seen by the participant

    3. Help text - Helpful information that sits under the question on the form

    4. Team Question - If this question only applies to a team ticket

    5. Transaction - If this question only applies to the transaction

    6. Waver* - If this question is a waver and should appear in the waver section of the form. Only applicable to Checkbox Group

  3. Click “Save Form” when done

An illustration of how the above options render on the form can be seen below

Editing a custom question

Click the “pencil” icon on the question to expand the question form. You can now amend the details as required. Be sure to click “Save Form” when done

Ordering custom questions

Once you have added custom questions, you may want to re-order them so that your most important questions appear at the top of the form etc..

To do this, simply click and hold on a question and drag it to where you want it to me

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