Remember to Save Form after making any changes to ensure they are applied as expected. Changes will not be retained if navigating away from the page without doing so.
When creating custom questions, you can choose what type of question from the following list:
Question Type | Output |
Text Field | A text box input allowing written text up to 255 characters |
Select | A dropdown/select menu that allows one option to be selected |
Text Area | A text area input allowing written text up to 1055 characters |
Date Field | A date input that accepts dates in the format of dd/mm/yyyy |
Number | A text box input that allows number inputs |
Radio Group | A group of one or more radio options that allows one option to be selected |
Paragraph | A block of text that is shown on the form Note: This is for informational purposes only and does not allow a participant to supply an answer |
Header | A header that can be used to provide more structure to a form by grouping common questions |
Checkbox Group | A single checkbox that allows a participant to tick it. |
Time (hh:mm:ss) | A time input that accepts times in the format of hh:mm:ss. This is useful for capturing predicted finishing times |
Adding a custom question
Choose a question type
Complete the form details:
Required - If this question is mandatory
Label - The question name as seen by the participant
Help text - Helpful information that sits under the question on the form
Team Question - If this question only applies to a team ticket
Transaction - If this question only applies to the transaction
Waver* - If this question is a waver and should appear in the waver section of the form. Only applicable to Checkbox Group
Click “Save Form” when done
An illustration of how the above options render on the form can be seen below
Editing a custom question
Click the “pencil” icon on the question to expand the question form. You can now amend the details as required. Be sure to click “Save Form” when done
Ordering custom questions
Once you have added custom questions, you may want to re-order them so that your most important questions appear at the top of the form etc..
To do this, simply click and hold on a question and drag it to where you want it to me



